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82 Mount Ambrose, Redruth TR15 1QR, UK – 01209 215270
On holiday, broken tyre and tube - fixed in minutes and worked hard to keep the price down. Even gave us coffee! Highly recommend!
While on holiday I cycling around Cornwall I had a fault with my bottom bracket Bike Chain Ricci were open on the Sunday which is a bonus in itself! Bike Chain Ricci was happy to fit me in to allow me to continue with my cycle holiday. I picked up the bike the next day and went out to cycle the coast road to Lands End. Unfortunately during my ride I incurred a fault with my bike pedal arm. I called the bike shop and that went above and beyond and came out to me as I was stuck in the middle of nowhere land. They repair my bike there and then and I was able to continue with the rest of my ride. Thanks again, will return again if and when I need bike maintenance.
1, 83-87 Trevenson Rd, Pool, Redruth TR15 3PS, UK – 01209 720010
About the biggest Halfords I've been to. Plenty of free level parking outside. The store is fully accessible, and the huge cycling department upstairs is accessible by lift or stairs. Superstores are great aren't they? There's a huge range of products and extensive choices available, as long as you don't mind spending ages hunting around the place to find what you want. Places this big should have a help desk at the entrance and free maps to locate items. The lady who was at the checkout was pleasant enough, but overall not the best shopping experience.
As with most halfords stores I've been too, they tend to operate with barely enough staff to offer any kind of attentive customer service. If you're looking at stereos or sat navs then there's usually a young know it all assistant that's more than happy to swoop in and offer advice but stand near the car seats (for say 20 mins trying to choose) and you get looked at by the same staff member as he walks off and talks to a customer 3 Isles over looking for car seat covers. If you know what you want and are prepared to just go and find it then this store has a lot to offer. If you want advice then just pray it's area of interest for the shop assistant to show off his man prowess and technical knowledge. This store does excel with its bulb fitting service. There's always someone that magically appears to offer to do this for you and charge £5 or so for 2 mins work.
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